Customer care
For questions about orders, products, shipping, or returns, contact us by email.
Contact Pearlivo
We are here to help
Have a question about pearl jewelry, order details, care advice, or gifting? Reach out and we will be happy to help.
Pearl jewelry advice
Need help choosing between freshwater pearls, baroque pearls, Edison pearls, or gift-ready jewelry? We can help you find the right piece.
Response time
We usually respond within 1-2 business days.
How to reach us
Email is the best way to contact Pearlivo
For now, please contact us by email at hello@pearlivo.com. Share your order number if your message is about an existing order, or tell us what kind of pearl jewelry you are looking for if you need styling or gifting advice.